Before reporting a bug, please check below to be sure it isn't already known (see section Common problems).
Bug reports should be sent via electronic mail to <tex-k@mail.tug.org>, or by postal mail to 135 Center Hill Road / Plymouth, MA 02360 / USA.
The general principle is that a good bug report includes all the information necessary for reproduction. Therefore, to enable investigation, your report should include the following:
make
program you are using (the output of uname -a
is a
start on the first two, though often incomplete). If the bug involves
the X window system, include X version and supplier information as well
(examples: X11R6 from MIT; X11R4 from HP; OpenWindows 3.3 bundled with
SunOS 4.1.4).
configure
. This is recorded in the
`config.status' files.
If you are reporting a bug in `configure' itself, it's probably
system-dependent, and it will be unlikely the maintainers can do
anything useful if you merely report that thus-and-such is broken.
Therefore, you need to do some additional work: for some bugs, you can
look in the file `config.log' where the test that failed should
appear, along with the compiler invocation and source program in
question. You can then compile it yourself by hand, and discover why
the test failed. Other `configure' bugs do not involve the
compiler; in that case, the only recourse is to inspect the
configure
shell script itself, or the Autoconf macros that
generated configure
.
KPATHSEA_DEBUG
to `-1' before running the program. Please look at the log
yourself to make sure the behavior is really a bug before reporting it;
perhaps "old" environment variable settings are causing files not to
be found, for example.
shar
, available from `ftp://prep.ai.mit.edu/pub/gnu' is
a convenient way of packaging multiple (possibly binary) files for
electronic mail. If you feel your input files are too big to send by
email, you can ftp them to `ftp://ftp.tug.org/incoming' (that
directory is writable, but not readable).
NULL
value being dereferenced, for
example), please send the details along. If the program involved is
TeX or Metafont, and the crash is happening at apparently-sound code,
however, the bug may well be in the compiler, rather than in the program
or the library (see section TeX or Metafont failing).
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